Tel: 1-888-234-8990

At Huron Shores Cremation Services, we are committed to protecting the privacy and confidentiality of the families we serve. We understand that the information shared with us is personal and sensitive, and we treat it with the highest level of care, respect, and discretion.

Information We Collect

In order to provide our services, we may collect personal information including, but not limited to:

• Names, addresses, phone numbers, and email addresses
• Date of birth, date of death, and vital statistics
• Family and next-of-kin information
• Documentation required for cremation authorization and registration
• Payment and billing information

This information is collected only as necessary to carry out our professional duties and to meet legal and regulatory requirements.

How Your Information Is Used

All information provided to us is used solely for the purpose of:

• Arranging and carrying out cremation services
• Completing required legal documentation
• Registering deaths with the appropriate provincial authorities
• Coordinating with cemeteries, clergy, celebrants, or other service providers as directed by the family

Confidentiality and Non-Disclosure

• We do not sell, rent, trade, or share personal information with any third parties for marketing purposes.
• We do not place families or individuals on mailing lists without their knowledge or consent.
• We do not publicly share any personal information unless explicitly authorized by the family.

Limited Disclosure with Consent or Legal Requirement

Personal information will only be shared in the following circumstances:

• With express consent of the family, such as:
  • Publishing obituary information
  • Sharing details with newspapers, radio stations, or online platforms
  • Coordinating announcements or memorial notices
• As required by law or regulation, including:
  • Filing death registrations with the Province of Ontario
  • Providing information to government agencies as required for vital statistics, permits, or documentation
  • Complying with lawful requests from regulatory or legal authorities

Protection of Information

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

Access to personal information is restricted to authorized personnel who require it to perform their duties.

Retention of Information

Personal information is retained only as long as necessary to fulfill the purposes outlined above and to comply with legal and regulatory requirements. When no longer required, information is securely disposed of.

Your Rights

Families have the right to:

• Request access to the personal information we hold
• Request corrections to inaccurate or incomplete information
• Withdraw consent for certain uses of information, where applicable

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Huron Shores Cremation Services
1-900 10th St. W.
Owen Sound
1-888-234-8990